Customer Service
Representative
Job
Skills/Requirements
Description:
Manages the communication between the customer and production
and quality departments to resolve issues and deliver product on
time.
Responds to customer inquires for delivery.
MUST be a master in both Microsoft Excel and PowerPoint
Requirements:
Ability to work independently and manage multiple tasks and deal
with diplomacy and tact.
Answers telephones and directs the caller to the appropriate
associate. Will transfer a caller to an associates voice mailbox
when the associate is unavailable.
Greets and directs visitors to the company.
Will take and retrieve messages for various personnel.
Provides callers with information such as company address,
directions to the company location, company fax numbers, company
website, and other related information.
May also assist with other related clerical duties such as
photocopying, faxing, filing and collating.
Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision
Insurance, Paid Vacation, Paid Holidays, Short Term Disability,
401K/403b Plan, Educational Assistance
Screening Requirements:
Drug Screen, Criminal Background Check, Physical Exam